FAQ

Lunavive is a premium at-home beauty and wellness brand focused on advanced skincare technology. Our devices are designed to support healthier-looking skin, relaxation, and self-care through non-invasive treatments you can use at home.

Lunavive offers a curated selection of beauty and wellness devices, including LED light therapy masks, heated eye massagers with Bluetooth functionality, and microcurrent eye therapy devices designed to improve the appearance of the skin and promote relaxation.

Yes, Lunavive devices are generally suitable for all skin types and tones. If you are pregnant, have a medical condition, have light sensitivity, or use photosensitizing medications, we recommend consulting a healthcare professional before use.

Usage frequency depends on the product. LED devices are typically used 3–5 times per week, while eye massagers and microcurrent devices may be used more frequently. Always follow the instructions provided with your specific device.

Some customers notice improvements in skin appearance and relaxation within the first few uses. More visible results generally appear after several weeks of consistent use. Results vary depending on skin type, concern, and routine.

For best results, begin with clean, dry skin. After your session, you may apply serums and moisturizers. If you use strong actives such as retinol or exfoliating acids, consider using them at a different time to reduce sensitivity.

Lunavive devices are designed to be comfortable and non-invasive. You may feel gentle warmth or vibration depending on the product, but treatments should not be painful. Discontinue use if discomfort occurs.

After each use, gently wipe the device with a soft, slightly damp cloth or an alcohol-free wipe. Allow it to dry completely before storing. Do not submerge any device in water.

Shipping times vary depending on your location. Once your order ships, you will receive tracking information to follow your delivery. Please refer to our Shipping Policy for detailed timelines.

We want you to feel confident in your purchase. If you experience an issue, please review our Returns Policy or contact our customer support team for assistance.

Individuals who are pregnant, have epilepsy triggered by light, use photosensitizing medications, or have certain medical conditions should consult a healthcare professional before using any beauty technology device.